Last updated: March 18, 2026
1. General Provisions
These Terms and Conditions govern the use of the online store operated at c4guns.pl (hereinafter: “Store”) by C4 Guns Group Sp. z o.o. with its registered office in Łódź.
The Store conducts wholesale (B2B) sales of firearms, ammunition, and tactical accessories exclusively to business entities — entrepreneurs, companies, and institutions holding appropriate permits. The Store does not conduct consumer (B2C) sales.
Placing an order in the Store constitutes acceptance of these Terms and Conditions.
2. Definitions
- Seller — C4 Guns Group Sp. z o.o., Al. Marsz. Józefa Piłsudskiego 141, 92-318 Łódź, Tax ID (VATIN): 1251717730, REGON: 388631352, KRS: 0000890904
- Buyer — a business entity (entrepreneur) holding a B2B account in the Store
- Store — the online platform available at c4guns.pl
- Order — the Buyer’s declaration of intent made through the Store, aimed at concluding a sales agreement
- Product — firearms, ammunition, tactical accessories, and other goods offered in the Store
- B2B Account — the Buyer’s individual account in the Store, enabling order placement and access to wholesale prices
3. B2B Account Registration
Using the Store requires creating a B2B account. Registration includes providing:
- Full company name
- Tax ID (VATIN)
- Contact person details (name, surname, e-mail, phone)
- Company registered address
After submitting the registration application, the Seller conducts Buyer verification, including confirmation of active business status in registries (CEIDG/KRS) and verification of firearms and ammunition trade permits.
The Seller reserves the right to refuse account registration without stating a reason. Account activation occurs after successful verification and e-mail confirmation.
4. Placing Orders
Orders are placed through the Store by logged-in users with an active B2B account.
Order procedure:
- Select products and add them to the cart
- Review cart contents
- Choose delivery method
- Choose payment method
- Confirm the order
Placing an order constitutes an offer to conclude a sales agreement. The agreement is concluded upon the Seller’s confirmation of order acceptance (confirmation e-mail).
The Seller reserves the right to refuse order fulfillment in case of product unavailability, pricing errors, or doubts regarding the Buyer’s permits.
5. Prices and Payments
All prices in the Store are quoted in Polish zloty (PLN) as net prices (excluding VAT). VAT at the rate of 23% (or another rate as required by law) is added to each transaction.
Available payment methods:
- Bank transfer — to the account specified in the order confirmation (prepayment)
- Cash on delivery — for regular contractors, subject to individually agreed terms
- Deferred payment — available for selected contractors based on individual commercial terms
A VAT invoice is issued for each order and delivered electronically.
6. Delivery
Delivery is carried out within the territory of the Republic of Poland through courier companies cooperating with the Seller.
Delivery costs depend on the weight and dimensions of the shipment and the chosen delivery method. Detailed costs are provided during the order process.
Estimated order fulfillment time is 1 to 7 business days from the date of payment receipt. This period may be extended for products not in stock.
Delivery of firearms and ammunition is carried out in accordance with the Polish Firearms and Ammunition Act and executive regulations, maintaining required security procedures.
7. Complaints and Returns
The Store conducts B2B sales exclusively. Buyers are not entitled to the right of withdrawal provided for consumers (Article 27 of the Consumer Rights Act).
Complaints regarding product defects may be submitted:
- By e-mail to: [email protected]
- In writing to the Seller’s registered address
A complaint should include: order number, description of the defect, photographic documentation (if possible), and the expected resolution method.
The Seller processes complaints within 14 business days from the date of receiving a complete complaint. In justified cases, this period may be extended, and the Buyer will be informed accordingly.
8. Liability
The Seller is liable for physical and legal defects of delivered products in accordance with the Polish Civil Code (warranty between entrepreneurs).
The Seller’s liability is limited to the value of the order to which the claim relates. The Seller is not liable for indirect damages, lost profits, or damages resulting from improper product use.
Trade in firearms and ammunition requires holding appropriate licenses and permits under the Act of May 21, 1999, on Firearms and Ammunition. The Buyer declares that they hold all legally required permits and licenses. The Seller reserves the right to verify these permits before order fulfillment.
9. Personal Data Protection
The rules for processing Buyers’ personal data are set out in the Privacy Policy. Information about cookies used is available in the Cookie Policy.
10. Final Provisions
Matters not regulated by these Terms and Conditions shall be governed by Polish law, in particular the Civil Code and the Firearms and Ammunition Act.
Any disputes arising from agreements concluded under these Terms and Conditions shall be resolved by the court having jurisdiction over the Seller’s registered office.
The Seller reserves the right to amend these Terms and Conditions. Buyers will be notified of changes by e-mail with 14 days’ notice. Orders placed before changes take effect will be processed under the previous terms.
These Terms and Conditions come into effect on March 18, 2026.